Key Account Manager_CHB
Job Description
Role Objective:
Oversee the implementation of sales strategies to achieve and exceed sales targets in the assigned zone.Foster a
positive organisational image among customers and within the industry while driving team performance.
The key responsibilities for the role are as below:
? Oversee standard visit list of doctors and chemists, including tour plans and Master Tour coverage Productivity
Plan as per policy
? Validate new doctors and chemists in relevant geographies for potential inclusion
? Validate potential mapping of key opinion leaders and key business leaders through chemist audits
? Guide the team in identification of doctors including core, campaign, and high-potential doctors, and plan
periodic visits during the vacancy period
? Oversee visit frequency for doctors based on business needs and ensure compliance by representatives
? Oversee inclusion of key market chemists in the customer list as per policy
? Engage with core customers to drive desired business outcome
? Identify key opinion leaders and key business leaders for periodic meetings
? Monitor periodic review meetings with the team and provide updates to senior stakeholders
? Oversee induction and central training programs, cycle meetings to understand campaigns and processes
? Drive team performance metrics by monitoring call average coverage and repeat coverage and create a plan to
address gaps
? Oversee the timely submission of all required documents, including daily call reports, monthly tour plans, and
expense statements